What is Knowledge Management (KM)

Knowledge management (KM) is according to Duhan (1998) a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers. In KEFRI KM is understood as, systematically performing activities involved in discovering, creating, capturing, storing, sharing and applying data, information and knowledge so as to enhance in a cost effective manner KEFRI’s performance and the impact of its knowledge internally and externally, and leverage organizational knowledge so as to achieve set organizational objectives. KEFRI recognizes, both tacit and explicit knowledge and each type of knowledge has its strategies and techniques for its identification capturing, storing, retrieving/access and use. For tacit knowledge; templates such as WhatIs and HowTo, discussion forums, colloquiums, meetings and interviews are used while for explicit knowledge; databases such as research protocols, field and survey reports, journal publications, books and book chapters are collected and availed through the KEFRI Knowledge Base, KEFRI website, various project websites, social media platforms, manuals and guidelines.

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How to cite this definition:

Kamau, Victor Gitau (2025). What is Knowledge Management (KM). KEFRI. http://km.kefri.org/Main/WhatIs00002

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